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Roca

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Customer Service & Technical Assistance

Call us or get in touch using any of the following forms.

400 151 2288

Monday - Sunday 8:00 am to 06:00 pm

Mini-program: Scan the following WECHAT mini program to contact us:
 

 

GENERAL INFORMATION

GENERAL INFORMATION

Request general information about our products from our customer service team.

General contact
pre-sales TECHNICAL SUPPORT

pre-sales TECHNICAL SUPPORT

Request technical support about our products from our customer service team.

REQUEST SUPPORT
product installation

product installation

Our official technical support service staff will come to you to install the product, to ensure the installation quality.

REQUEST SUPPORT
product maintenance

product maintenance

Once any problems occur on products, our official technical support services will be professional and efficient way to solve for you.

REQUEST SUPPORT

DOWNLOAD BROCHURES

Download and view all our product brochures.

RESOURCES FOR PROFESSIONALS

Access the area with resources for professionals and find everything you need for your everyday and your projects. 

POINT OF SALES

Find your nearest stores where you can buy Roca products.

Roca Galleries

Visit one of our flagship buildings in Barcelona, Madrid, Lisbon, London, Shanghai and Beijing.

FAQs

Find answers to the most common questions we get asked at Roca about our products.